Whether we are investigating a straightforward slip and trip claim, a catastrophic injury claim or a multi-party fatality, our primary focus remains the same: the swift gathering of facts and evidence via a detailed and disciplined investigation with the relevant parties involved, in accordance with the various pre-action protocols that exist. This enables an informative report to be compiled to the client's specification detailing the issues involved and the swiftest route to resolution, whether that is a cost effective settlement of the claim or the maintenance of a robust defence.

In our experience claims do not get cheaper with age; thus, once claims warranting some form of settlement have been identified, a pro-active approach to the handling and negotiation of the claim will mitigate the life cycle of that claim and restrict the hidden inflationary costs seen in personal injury claims, as well as providing a structured approach which prevents claimants' solicitors from generating excessive fees.

In many Fast Track type cases, it is the legal fees of the claimants' solicitors which are currently the most expensive component of the personal injury claim. Mitigation of the life cycles of claims therefore has a direct impact on the reduction of total claims' costs.

The importance of a swift, thorough and detailed investigation of the circumstances giving rise to a claim, and the requirement for clear and concise advice and a cogent timetable for resolution of the claim, cannot therefore be underestimated.

In TLN Casualty, we believe we enjoy claims' life cycles which are substantially better than the industry averages highlighted by the ABI in their last major review.

Our experienced team of loss adjusters and claims handlers is well placed to respond to the challenges these claims pose and ensure that claims are handled in the most effective, timely and cost efficient manner, with the appropriate level of technical input.

We specialize in the following areas of casualty based liability claims:

  • Employers Liability including Disease
  • Public Liability
  • Products Liability
  • Motor Liability
  • Medical Malpractice
  • Errors and Omissions
  • Treatment Risks
  • Litigation Support
  • Audit Services
  • Risk Management Advice

For further information on TLN Casualty, please contact

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